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Medical Science Liaison

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First listedIn the last 1 week

Job Description

Before reading the job post, we encourage you to watch this video about our company. It gives you an inside look at how we started, the team and culture that made us successful, and where we're going. It's easy to read a job post and apply, but people often wonder about the culture and whether they would fit in. If you want to call Harrow your home and genuinely want to be part of a family and something big, then we encourage you to click this link and get to know us.

Who is Harrow?

Harrow (Nasdaq: HROW) is a leading U.S. ophthalmic-focused pharmaceutical company. The Company was founded and continues operating based on the highest corporate values. Members of our Harrow Family often express their pride in being a part of our commitment to (1) innovation, (2) patient access to and affordability of our medicines, and (3) our track record of having never turned down an ophthalmologist doing mission work around the world – providing free medicines in support of mission work aimed at giving or maintaining the gift of sight to those most in need.

At Harrow, we foster our individual and collective entrepreneurial and creative spirits. We focus on pursuing opportunities for drug candidates in underserved markets. We are data-driven and use our access to real-world clinical experience to lower the investment risks of our work. We concentrate on the commercial appeal of high-value assets, and our objective is to seek to make paradigm-shifting medicines available to patients as soon as possible. Our approach to finding high-value opportunities and balancing risk with real-world experience can deliver exceptional value for all our stakeholders.

Harrow’s ophthalmic pharmaceutical portfolio is one of the most comprehensive in the industry, including:

  • A broad Dry Eye Disease product line, led by VEVYE® and bolstered by well-known adjacent ocular surface disease products such as FLAREX® and TOBRADEX® ST;
  • A Specialty Anterior Segment product line, which includes various high-need and utility products such as ILEVRO®, NEVANAC®, and VERKAZIA®;
  • ImprimisRx is the nation’s leading ophthalmology-focused compound pharmacy, including an FDA-registered and FDA-inspected 503B outsourcing facility and a 50-state mail-order pharmacy. The division of Harrow serves as an innovation hub and plays a vital role in Harrow’s mission to help patients maintain their gift of sight.

Medical Science Liaison “MSL’s” Summary

Medical Science Liaisons “MSLs” serve as a strategic link between Harrow and our Scientific Partners as they are expected to develop and maintain peer-to-peer relationships with Key Opinion Leaders (KOLs) in the field of Ophthalmology and Optometry. The MSL's strategically support the development and appropriate use/adoption of Harrow pharmaceutical products through evidence-based scientific exchange and by seeking external insights to inform further and shape the company’s understanding of the products, therapeutic area, and clinical practice. Additionally, the MSLs provide general medical/healthcare information in given therapeutic area(s) to practitioners and internal Harrow associates.

MSLs also respond to unsolicited requests for medical information, scientific exchange/insights, detailed working knowledge of Harrow pharmaceutical products, current medical/scientific research, and publications. The MSL ensures appropriate dissemination of clinical and scientific information regarding marketed and pipeline products in a timely, compliant, and customer-focused manner. The MSL will also support or lead authorship of scientific materials, including papers, presentations, and other content.


  • Medical Support & Key Opinion Leader (KOL) Relationship Development -Develop a strong understanding of the future needs of ECPs (Eye care professionals and other prescribers.
  • Liaise and provide up-to-date medical support to healthcare associations to ensure an evidence-based understanding of Harrow products relative to medical guidelines and medical evidence/health economic information.
  • Provide non-promotional speaker training to HCPs to support education to the healthcare community about therapies developed and commercialized.
  • Identify national, regional, and local KOLs; develop peer-to-peer scientific relationships with KOLs and decision-makers to expand scientific partnership opportunities; and gain their advocacy.
  • Assure thoughtful and informed exchange of current medical information and data related to Harrow products and selected areas of therapeutic interest with KOLs.
  • Act as an interface between Medical Expert/ HCP and Harrow to provide up-to-date support on Harrow pharmaceutical products and escalate to internal Medical Affairs where applicable.
  • Function as the Harrow medical speaker to present, as needed, at customer sites and training events for up-to-date data-based, scientific, and clinical information on Harrow pharmaceutical product(s).
  • Collect, analyze, and report insights that may impact company development plans/trial designs, launch and other strategies/tactics.
  • Respond to unsolicited requests for clinical and scientific information.
  • Support and author scientific assets such as presentations, papers, and other customer-facing materials.
  • Scientific Research Support Contribute to the identification and recommendation of appropriate KOL involvement and participation in Harrow-sponsored clinical trials from assigned territory.
  • Upon investigator request, liaise between potential researcher and Harrow on Investigator Initiated Trials (IITs) from inception to publication.
  • Contribute to medical strategy/plan development by providing field insights.
  • Implement or support medical projects aligned with US Medical Affairs activities.
  • Support internal and external educational activities
  • Internal Harrow Support- Provide medical support and training, as appropriate (i.e., disease state and product) to colleagues (e.g. sales reps, Regulatory Affairs colleagues, etc.), but not as a substitute for those functional training groups.
  • Work with Med Info and Med Safety to help resolve escalated product complaints as well as Medical Safety issues.
  • Interface effectively with all other Medical Affairs functions, as well as other departments, including Commercial, QA, Regulatory Affairs, Market Access, etc.
  • Integrity and Compliance - Work with Integrity and Compliance observing all laws, industry standards, and company policies.
  • Comply with all credentialing requirements for any healthcare institution (e.g., hospital) which is part of the MSL's call plan, including, among other things, routine background checks, medical testing (i.e., Tuberculosis test) or proof of immunizations, training on facility policies, adherence to confidentiality, etc.

Required Qualifications

  • Terminal Degree required. MD/DO/OD/PhD/PharmD
  • Ophthalmology experience required.
  • Minimum of 2-3 years of pharmaceutical industry experience in a scientific information or activity related role preferred.
  • Experience in a customer-facing role.
  • Working knowledge of the Healthcare System and of the research procedures as well as the ICH guidelines, GCP, and other ethical guidelines.
  • Experience designing and executing clinical trials preferred.
  • Experience in scientific presentations preferred.
  • Broad knowledge of product development, clinical trial design, regulatory requirements, payer landscape, and life cycle management preferred.
  • Proven ability and experience to develop and foster peer-to-peer, credible relationships with Medical Experts/decision makers.
  • The ability to fluently read, write, understand, and communicate in English required.
  • Travel Requirements: 60-70%
  • Must live within 30 minute commute to a major airport.

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