Physician Advisory Services Customer Service Representative
Location | United States |
Salary | |
Remote | 🌴Remote allowed |
First listed | In the last 1 month |
Company Info | 👉 See Dane Street LLC company tax, EIN & IRS information |
Job Description
JOB SUMMARY
The Customer Service Representative is responsible for receipt of new cases and ensuring proper system drafting and setup. The CSR also is responsible for taking direction and facilitating the case assignment/scheduling process.
Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.
MAJOR DUTIES & RESPONSIBILITIES
Handling Receipt of New Cases:
- Intake new cases and review/verify information and requests. Draft cases by entering information into the Dane Street system, AccessDS.
- Work with client on any information missing pertinent to processing claim.
- Sort, organize and create medical document listing - if required by client, and in line with specific special handling.
Assignment of Cases:
- Assign/schedule new cases to physicians for review with the appropriate physician, based on location, reviewer availability, specific guidelines, jurisdictional requirements and other client requirements.
- Ensure that the assigned physician has no conflict of interest with the case assignment.
Oversight of Cases:
- Monitor, process and track cases to ensure we meet deadlines.
Client Interaction:
- Update clients frequently on cases in progress.
- May communicate when there are questions on referral information to ensure proper documentation and information is provided to the assigned reviewer.
- Ensure proper documentation for specified cases is provided to the client.
Other duties & special projects, as assigned and based on business needs.
Requirements
EDUCATION/CREDENTIALS:
An Associate’s Degree is preferred.
JOB RELEVANT EXPERIENCE:
Business experience in a healthcare and/or insurance setting is preferred.
JOB RELATED SKILLS/COMPETENCIES:
Present exceptional communication skills with a clear understanding of company business lines. The ability to apply critical thinking, manage time efficiently and meet specific deadlines. Computer literacy and typing skills are essential.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Any lifting, bending, traveling, etc. required to do the job duties listed above. Long periods of sitting and computer work.
WORK FROM HOME TECHNICAL REQUIREMENTS:
Supply and support their own internet services.
Maintaining an uninterrupted internet connection is a requirement of all work from home position.
This job description is subject to change at any time.
Benefits
Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.
ABOUT DANE STREET:
A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.
Join our team at Dane Street and enjoy a comprehensive benefits package designed to support your well-being and peace of mind. We offer a range of benefits including medical, dental, and vision coverage for you and your family. Additionally, we offer voluntary life insurance options for you, your spouse, and your children. We also offer other voluntary benefits which include hospital indemnity, critical illness, accident indemnity, and pet insurance plans. Employees receive basic life insurance, short-term disability, and long-term disability coverage at no cost. Our generous paid time off policy ensures you have time to relax and recharge, while our 401k plan with a company match helps you plan for your future. Apple equipment and a media stipend are provided for remote workspace.
ABOUT DANE STREET:
A fast-paced, Inc. 500 Company with a high-performance culture, is seeking insightful forward-thinking professionals. We process over 200,000 insurance claims annually for leading national and regional Workers’ Compensation, Disability, Auto, and Group Health Carriers, Third-Party Administrators, Managed Care Organizations, Employers, and Pharmacy Benefit Managers. We provide customized Independent Medical Exams and Peer Review programs that assist our clients in reaching the appropriate medical determination as part of the claims management process.
;Apply to Job
👉 Please mention that you found the job on RemotePhysicianJobs.org, this helps us get more remote physician jobs & companies listed here, thanks!
Get a referral to Dane Street LLC
If possible, try to get a warm intro/referral to Dane Street LLC before applying! Do a LinkedIn search to see who you may know at the company. See this LinkedIn from Steven for more details on this tactic.
More jobs from Dane Street LLC
Get job alerts & stay up to date via our newsletter:
Remote physician jobs jobs by role
Cardiology jobsDermatology jobsMedical Director jobsMedical Science Liaison jobsOB-GYN jobsPart-Time jobsPediatrics jobsPhysician jobsPrimary Care jobsPsychiatry jobsUrgent Care jobsUtilization Management jobsRemote physician jobs jobs by organization
Johnson & Johnson jobsJourney Clinical jobsJustAnswer jobsK Health jobsKEPRO jobsKMG Medical Group jobsKarius jobsKaruna Therapeutics jobsKaryopharm Therapeutics jobsKasten jobsKiira jobsKiniksa Pharmaceuticals jobsKite Pharma jobsKlarity Health jobsKrystal Biotech jobsKyowa Kirin jobsKyverna jobsKyverna Therapeutics jobsLENZ Therapeutics jobsLIfeMD jobsLabcorp jobsLee Health jobsLegion Health jobsLief Therapeutics jobsLifePoint Health jobsLifeStance Health jobsLifestyleRx jobsLittle Otter jobsLivongo jobsLongboard Pharmaceuticals jobsLumeris jobsLuna jobsLundbeck jobsLykos Therapeutics jobsLyra jobsM13 jobsM3 jobsMBX Biosciences jobsMCG Health jobsMDLIVE jobsMEDIjobs jobsMagellan Health jobsMantra Health jobsMarathon Health Inc jobsMartin Army Community Hospital jobsMass General Brigham jobsMaven Clinic jobsMcKesson jobsMechanism Ventures jobsMediBuddy jobsMedical College of Wisconsin jobsMedical University of South Carolina jobsMednet jobsMedpace jobsMedtronic jobsMemora Health jobsMerative jobsMerck jobsMercy Health jobsMidi Health jobsMiga Health jobsMindCare Solutions jobsMindbloom jobsMindoula Health jobsMinuteClinic jobsModRN Health jobsMoffitt Cancer Center jobsMolina Healthcare jobsMondelez International jobsMonogram Health jobsMontefiore Medical Center jobsMonument jobsMosaic Life Care jobsMount Sinai Health System jobsMovn Health jobsMoxie jobsN-Power Medicine jobsNCR jobsNEA Baptist jobsNatera jobsNeko Health jobsNeumora Therapeutics jobsNeura Health jobsNeurocrine Biosciences jobsNew Century Health jobsNew York Life Insurance jobsNoom jobsNorthwell Ventures jobsNovant Health jobsNovartis jobsNovo Nordisk jobsNovo Nordisk US jobsNutrafol jobsNuvoAir jobsOSF HealthCare jobsOak Street Health jobsOchsner Health jobsOncoHealth jobsOne Medical jobsOpenLoop jobsOphelia jobsOptions MD jobsOptum jobsOrdinary Folk jobsOrganogenesis jobsOscar Health jobsOsmosis jobsOtsuka Pharmaceutical Companies jobsOurHealth jobsPRECISIONvalue jobsPacific Northwest National Laboratory jobsPair Team jobsPall jobsPalta jobsParadigm jobsParexel jobsParsley Health jobsPartners In Health jobsPath jobsPatina jobsPeloton Therapeutics jobsPenn Medicine Lancaster General Health jobsPenn State Health jobsPeraton jobsPersonal Genome Diagnostics jobsPfizer jobsPharvaris jobsPhoenix jobsPhoenix Digital Health jobsPiedmont Healthcare jobsPine Park Health jobsPlug Power jobsPlume jobsPlushCare jobsPocket Naloxone jobsPomelo Care jobsPortrait jobsPoseida Therapeutics jobsPrecision For Medicine jobsPrecision Medicine Group jobsPresbyterian Healthcare Services jobsPrilenia jobsPrivia Health jobsProthena jobsPursueCare jobsQuadrant Biosciences jobsQuartet Health jobsQuidelOrtho jobsRTI International jobsRWJBarnabas Health jobsRadiology Partners jobsRappore jobsRaytheon Technologies jobsRedesign Health jobsRegroup Therapy jobsReliance HMO jobsReliance Health jobsRemeGen Biosciences jobsReplimune jobsRestore Hyper Wellness jobsRevero jobsRho jobsRialtic jobsRippl jobsRippl Care jobsRo jobsRoyal Caribbean Group jobsRula jobsRune Labs jobsSAGE Therapeutics jobsSSM Health jobsSSM Health Cardinal Glennon Children's Hospital jobsSaint Louis University jobsSana Benefits jobsSana Biotechnology jobsSanofi jobsScholar Rock jobsScience Magazine jobsSeason Health jobsSeasoned Recruitment jobsSecond Opinions jobsSedgwick Claims Management Services jobsSensible Care jobsSeon Design jobsSesame jobsSharpRank jobsShriners Children's jobsSitka jobsSketchy jobsSmarterDx jobsSolace jobsSolace Health jobsSoligent jobsSomatus jobsSonderMind jobsSonova Group jobsSpark Therapeutics jobsSpora Health jobsSprinter Health jobsSt. Bernard's Healthcare jobsState University of New York Upstate Medical University jobsSteadyMD jobsStealth Ventures at Redesign Health jobsStryker jobsSummit Spine and Joint Centers jobsSurgery Partners jobsSynapticure jobsTESARO jobsTailorCare jobsTakeda Pharmaceutical Company Limited jobsTalkiatry jobsTalkspace jobsTeladoc Health jobsTeleClinic jobsTelemedi jobsTembo Health jobsTempus jobsTempus Labs jobsTenable jobsTenet Healthcare jobsThe Permanente Medical Group jobsThe Skin Clique jobsThermo Fisher Scientific jobsThree Wire Systems jobsTimelyMD jobsTravere Therapeutics jobsTrialSpark jobsTrinity Health (HQ Michigan) jobsTris Pharma jobsTutorfly jobsTwin Health jobsU.S. Bancorp jobsU.S. Department of Veteran Affairs jobsUNC Health jobsUPMC jobsUSAA jobsUWorld jobsUltragenyx Pharmaceutical jobsUnited Therapeutics Corporation jobsUnitedHealth Group jobsUnitedHealthcare jobsUnityPoint Health jobsUniversity Marine Medical jobsUniversity of Colorado Health jobsUniversity of Maryland Medical Systems jobsUpScriptHealth jobsUpToDate jobsVIGILINT jobsVON Canada jobsVarsity Spirit jobsVentureFizz jobsVera Therapeutics jobsVeracyte jobsVerily jobsVertex Pharmaceuticals jobsVida Health jobsViewFi jobsVir Biotechnology jobsVirta Health jobsVisana Health jobsVitable Health jobsViventium jobsVizient jobsVynca jobsW.L. Gore & Associates jobsWayUp jobsWeightWatchers jobsWelbeHealth jobsWellBe Senior Medical jobsWellinks jobsWest Virginia University Medicine jobsWheel jobsWinona jobsWorkit Health jobsWunderman Thompson jobsX4 Pharmaceuticals jobsXSOLIS jobsYou Health Medical Groups jobsZivian Health jobsbioMérieux jobschiesirarediseases.com jobsinsitro jobsmyLaurel jobs© 2024 RemotePhysicianJobs.org. All rights reserved.
Some logos provided by Clearbit.Get matched with jobs